Shipping Policy
At Maria Educational Trade, we are committed to providing a reliable and convenient delivery experience for all our customers. Please review our shipping policy below.
1. Delivery Areas
We provide delivery services inside Butwal and to locations outside Butwal, subject to delivery availability.
2. Delivery Charges
Inside Butwal: Delivery is FREE.
Outside Butwal: Applicable delivery and shipping charges will be charged based on the delivery location, package size, and shipping service.
3. Delivery Time
Delivery time may vary depending on the customer's location, product availability, weather conditions, transportation, and other circumstances.
We will make reasonable efforts to deliver your order within the estimated delivery timeframe provided at the time of purchase.
4. Order Processing
Orders are processed after confirmation of the order and availability of the product. In case of any delay or issue with your order, our team may contact you using the contact information provided during checkout.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number. Maria Educational Trade will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
6. Delivery Attempt
If the customer is unavailable at the provided delivery address, the delivery person may contact the customer to arrange another suitable delivery attempt. Additional charges may apply for repeated delivery attempts where applicable.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Maria Educational Trade at +977 984-7196763 within 2 days of receiving the order. Our team will assist you according to our Refund and Return Policy.
8. Contact Us
For any questions regarding delivery or shipping, please contact us:
Maria Educational Trade
Phone: +977 984-7196763
We are always happy to assist you.
