Terms and Conditions
Last Updated: August 17, 2026
Welcome to Maria Educational Trade. These Terms and Conditions govern your use of our website, online ordering services, products, and related services. By visiting our website, placing an order, or purchasing any product from us, you agree to follow these Terms and Conditions.
Maria Educational Trade specializes in educational learning materials, Montessori items, teaching resources, and related educational products for parents, teachers, schools, childcare centres, educational institutions, and other customers.
Please read these terms carefully before placing an order.
1. About Our Products
Maria Educational Trade provides educational and Montessori learning materials intended to support children's learning, development, classroom activities, and educational experiences.
Product images, descriptions, colours, sizes, designs, packaging, and other visual details may vary slightly from the actual product due to manufacturing changes, lighting, photography, screen settings, or product availability.
We make reasonable efforts to provide accurate product information, but minor variations should not be considered defects.
2. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order has been placed, we may contact the customer to discuss an alternative product, revised delivery arrangement, or cancellation where applicable.
We reserve the right to limit quantities or discontinue products at any time without prior notice.
3. Placing an Order
Customers are responsible for providing accurate information when placing an order, including:
Full name
Contact number
Delivery address
Product and quantity required
Any other information necessary to complete the order
An order may be confirmed through phone, message, email, website notification, or another available communication method.
An order is considered accepted when Maria Educational Trade confirms the order, subject to product availability and these Terms and Conditions.
4. Pricing and Payment
All product prices displayed on our website or communicated by our team are subject to change without prior notice.
The applicable price at the time of order confirmation will generally apply to the customer's purchase.
Customers are responsible for completing payment through the available payment method agreed upon or provided by Maria Educational Trade.
Where applicable, payment processing may be handled by third-party payment providers. Customers should ensure that the payment information they provide is accurate and belongs to them or that they are authorized to use it.
5. Delivery and Shipping
Maria Educational Trade provides online delivery services to customers in Butwal and outside Butwal, subject to delivery availability.
Inside Butwal
Delivery is FREE inside Butwal for eligible orders, subject to our Shipping Policy.
Outside Butwal
Orders delivered outside Butwal may be subject to applicable delivery or shipping charges. Charges may vary depending on the destination, package size, weight, and delivery service.
Delivery times are estimates and may be affected by product availability, weather, transportation conditions, public holidays, location, or other circumstances beyond our reasonable control.
Customers must provide a complete and accurate delivery address and contact number.
6. Order Cancellation
Customers may contact Maria Educational Trade as soon as possible if they wish to cancel an order.
Cancellation requests may not be accepted if the order has already been dispatched or is otherwise being processed for delivery.
If payment has already been made, any eligible refund will be handled according to our Refund and Return Policy.
7. Returns and Exchanges
Our products may be eligible for exchange or return according to our Refund and Return Policy.
Customers must contact Maria Educational Trade at +977 984-7196763 within 2 days of delivery when requesting an eligible exchange or return.
Generally:
Products must be unused.
Products must be in their original condition.
Original packaging should be retained.
Products damaged through customer misuse may not be eligible.
Products returned after the applicable period may not be accepted.
For complete details, customers should review our Refund and Return Policy.
8. Damaged or Incorrect Products
Customers should inspect their order after delivery.
If a customer receives a damaged, defective, or incorrect product, they should contact Maria Educational Trade as soon as possible and preferably within 2 days of receiving the order.
Where applicable, we may arrange a replacement, exchange, return, or other appropriate solution in accordance with our policies.
9. Educational and Montessori Product Use
Our educational and Montessori products are designed for learning and educational purposes.
Parents, guardians, teachers, schools, and other responsible adults should select products according to the child's age, developmental level, learning requirements, and appropriate use.
Some educational materials may contain small pieces or components that could present a choking or other safety risk to young children if used improperly.
Adult supervision is recommended where appropriate, particularly for products containing small parts.
Customers are responsible for using products safely and according to their intended purpose.
10. Website Use
Customers agree to use our website lawfully and responsibly.
You must not:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with website security or functionality.
Upload harmful software or malicious content.
Copy or misuse website content without permission.
Use our website to commit fraud or deceive others.
We reserve the right to restrict or terminate access to our website where necessary to protect our business, customers, systems, or other users.
11. Intellectual Property
Unless otherwise stated, the content available on the Maria Educational Trade website, including text, logos, graphics, product descriptions, photographs, branding, and other materials, belongs to Maria Educational Trade or its respective content owners.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior permission, except where permitted by applicable law.
12. Customer Reviews and Content
Customers may have opportunities to provide reviews, feedback, photographs, comments, or other content relating to our products and services.
By submitting content, customers agree that the information provided should be truthful, lawful, and not misleading.
Customers should not submit content that contains offensive, defamatory, unlawful, fraudulent, or unauthorized material.
Maria Educational Trade may moderate or remove content that violates these requirements or is otherwise inappropriate.
13. Privacy
Your use of our website and services is also subject to our Privacy Policy.
We may collect and use information necessary to process orders, arrange delivery, provide customer support, manage returns and exchanges, and improve our services.
For more information, please review our Privacy Policy.
14. Third-Party Services
Our website or services may use third-party providers for payment processing, delivery, communication, analytics, website hosting, or other business functions.
Third-party services may have their own terms and privacy policies. Maria Educational Trade is not responsible for the independent policies or practices of third-party providers outside our reasonable control.
15. Limitation of Liability
Maria Educational Trade will make reasonable efforts to provide accurate product information, reliable delivery services, and good customer support.
However, we are not responsible for delays, interruptions, or losses caused by circumstances beyond our reasonable control, including natural events, transportation problems, public holidays, technical failures, supplier delays, or other unforeseen circumstances.
Our responsibility regarding defective, damaged, incorrect, or returned products will be handled according to our applicable policies and requirements.
16. Changes to Products, Prices, and Terms
Maria Educational Trade reserves the right to modify product information, prices, availability, services, and these Terms and Conditions when necessary.
Updated terms will be published on our website. Continued use of our website or services after an update may constitute acceptance of the revised terms.
17. Governing Law
These Terms and Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Nepal.
Any dispute relating to our products, services, orders, or these Terms and Conditions should first be addressed by contacting Maria Educational Trade so that we can attempt to resolve the matter fairly and reasonably.
18. Contact Us
If you have any questions regarding these Terms and Conditions, products, orders, delivery, returns, or exchanges, please contact us:
Maria Educational Trade
Phone: +977 984-7196763
We are committed to providing quality educational learning materials and Montessori items together with a convenient and reliable online shopping and delivery experience.
Maria Educational Trade – Educational Learning Materials & Montessori Items
